Avoiding Mistakes with ITIL (IT Infrastructure Library) ITIL is best practice advice and guidance. It is a common mistake to take as prescriptive. Needs adapted/customised to be organisation specific. So is not a silver bullet. Not a standard. You cannot be ITIL compliant. You need to adopt and adapt components of ITIL. Decide on the […]
Read More Avoiding Mistakes with ITILThe Value Added Tax rate we invoice at drops from 17.5% to 15% on 1st December 2008. If, like me, you are on the small business flat rate VAT scheme for IT consultants, then the rate we pay VAT out to HM Revenue and Customs drops from 13% to 11.5% at the same time. Full […]
Read More VAT flat rate scheme 11.5% rather than 13% from 1st December 2008The Monty Hall Paradox can’t be right, or so I thought. Suppose you’re on a game show, and you’re given the choice of three doors: Behind one door is a car; behind the others, goats. You pick a door, say No. 1, and the host, who knows what’s behind the doors, opens another door, say […]
Read More Of Goats and Porsches: A Monty Hall Paradox SimulatorWhat is a death march project? What makes IT organizations create such things? Why would anyone in his right mind agree to participate in such a project?To many grizzled IT veterans, these are rhetorical questions. Everything, in their experience, is a death march project. Why do they happen? Because corporations are insane and, as consultant […]
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