Month: September 2010

HTML formatted emails with utl_smtp

HTML format emails allows images, fonts, colours, hyperlinks. It can be done with utl_smtp (after the jump) and with utl_mail

Posted in Email, PL/SQL, Scripts Tagged with:

Avoiding Mistakes with ITIL

Avoiding Mistakes with ITIL (IT Infrastructure Library) ITIL is best practice advice and guidance. It is a common mistake to take as prescriptive. Needs adapted/customised to be organisation specific. So is not a silver bullet. Not a standard. You cannot

Posted in General musings